SMS Terms

Last updated: November 13, 2026

These terms cover Workdog notifications, the text-message program of Workdog, LLC ("Workdog," "we," "us," or "our").

What We Send

Workdog is software that businesses use to run their operations. Workdog notifications are operational alerts from your organization's Workdog account, such as notifications about work assigned to you or waiting on you. Each text names the organization it comes from, for example "Acme via Workdog: …", and is sent from Workdog's US toll-free number.

How You Opt In

Only you can opt in. In your notification settings in Workdog, the box to receive text messages starts unchecked and shows the phone number texts will go to; you opt in by checking it. No one else, including your organization's administrators, can turn texts on for you. If anyone else changes your phone number, texts turn off until you opt in again for the new number.

Texts are optional. You do not need to receive them to use Workdog.

Message Frequency and Rates

• Message frequency varies with the notifications you and your organization set up.
• Message and data rates may apply.

Stopping Texts and Getting Help

• Reply STOP to cancel at any time. You can also turn texts off in your notification settings.
• Reply HELP for help.
• For support, email info@workdog.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

We never share or sell your phone number, your text-message opt-in or your SMS consent to any third party or affiliate, for marketing or for any other purpose. Our Privacy Policy describes how we handle your information.

Changes to These Terms

We may change these terms from time to time. Changes take effect when we post them on this page, and the date above shows when they last changed.